Privacy Policy

We provide a simple and secure way for South Africans to SASSA Status Check and access helpful guides about SASSA services. Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your information in a clear and easy way.

Who We Are

SASSACheckStatus.co.za is an online platform designed to help you check your SASSA SRD grant status quickly and safely. We also offer guides to help you understand SASSA services better. We are committed to keeping your personal information private and secure, and this policy explains how we do that.

What Information We Collect

When you use our website, we may collect some information to provide our services and improve your experience. Here’s what we collect:

  • Personal Information: To check your SASSA SRD grant status, we need your South African ID number and phone number linked to your SASSA application. We don’t save this information after the status check is complete.
  • Non-Personal Information: We collect general data about how you use our website, such as:
    • The type of device you use (e.g., phone or computer).
    • Your browser type (e.g., Chrome, Firefox).
    • Your IP address (a number that identifies your device on the internet).
    • Which pages you visit and how long you stay on them.
    This data helps us make our website better and does not identify you personally.
  • Comments: If you leave comments on our articles or posts, we collect the information you share in those comments, such as your name or email (if provided). This information may be visible to other users.

How We Use Your Information

We use your information only to provide our services and improve our website. Here’s how:

  • SASSA Status Check: Your ID number and phone number are used to connect to the official SASSA SRD portal (srd.sassa.gov.za) and show your grant status.
  • Improving Our Website: Non-personal data (like how you use our site) helps us understand what users like and fix any problems to make the website easier to use.
  • Responding to Comments: If you leave a comment, we may use the information you provide to reply or moderate the comment section.
  • Analytics: We use tools like Google Analytics to see how many people visit our site and which pages are popular. This helps us improve our content and services.

We do not use your information for things like sending you ads or selling it to other companies.

Do We Share Your Information?

We take your privacy seriously and do not sell, trade, or rent your personal information to others. We only share your information in these cases:

  • With SASSA: When you check your grant status, your ID number and phone number are sent directly to SASSA’s secure servers. We don’t control SASSA’s servers, so please read their privacy policy on srd.sassa.gov.za to understand how they handle your data.
  • With Trusted Service Providers: We may use trusted companies to help run our website, such as hosting services or analytics tools (e.g., Google Analytics). These providers only get the information they need to do their job and must follow strict privacy rules.
  • Legal Requirements: If the law or a court asks us to share information, we will follow the law to protect your rights and comply with legal processes.

How We Protect Your Information

We use strong security measures to keep your information safe. These include:

  • End-to-End Encryption: Your ID number and phone number are turned into a secret code when sent to SASSA’s servers, so no one else can read them.
  • HTTPS Connection: Our website uses a secure connection (you’ll see “https://” and a lock icon in your browser).
  • No Data Storage: We don’t save your personal information after your status check is complete.

However, no website is 100% safe. We recommend you do not share your SASSA ID or phone number with others or on public platforms to keep them secure. Check more at our Data Protection Commitment.

Your Privacy Rights

Under South Africa’s Protection of Personal Information Act (POPIA), you have rights over your personal information. You can:

  • Access Your Data: Ask us if we have any of your personal information (we don’t store it, but you can still ask).
  • Correct Your Data: If we have any information about you that’s wrong, you can ask us to fix it.
  • Delete Your Data: You can ask us to delete any information we have (we don’t store personal data, but you can request this).
  • Withdraw Consent: If you gave us permission to use your information, you can change your mind at any time.
  • File a Complaint: If you think we’re not handling your data properly, you can contact South Africa’s Information Regulator.

To use any of these rights, email us at help@sassacheckstatus.co.za. We’ll respond within 30 days, as required by law.

Cookies and Tracking

Cookies are small files that help our website work better. We use cookies to:

  • Remember your preferences, like language or display settings.
  • Understand how you use our website (e.g., which pages you visit).
  • Show you relevant content based on how you use our site.

You can turn off cookies in your browser settings, but this might affect how our website works. We don’t use cookies to collect personal information like your name or ID number.

Google Analytics and Google AdSense

We use Google Analytics to learn how people use our website. It collects non-personal data, like your IP address or the pages you visit, to help us improve our site. This data is sent to Google’s servers in the United States and may be shared with others if required by law. By using our website, you agree to Google processing this data. For more details, see Google’s Privacy Policy.

We may also use Google AdSense to show ads on our website. These ads are chosen based on your visits to our site or other websites. Google and its partners use cookies to make these ads relevant to you. You can control ad settings or opt out of personalized ads at Google’s Ad Settings.

Embedded Content from Other Websites

Our website may include content like videos, images, or articles from other websites. This content works as if you’re visiting those websites directly. These sites may:

  • Collect data about you.
  • Use cookies or tracking tools.
  • Monitor how you interact with their content.

We don’t control these websites’ privacy practices, so please check their privacy policies to understand how they handle your data.

Comments and User Content

If you leave comments on our articles or posts, the information you share (like your name or comment text) may be visible to everyone. Please don’t share sensitive information, like your ID number or phone number, in comments. We may review or remove comments that break our rules, but we’re not responsible for what users post.

Opting Out of Communications

If we send you emails (like updates or newsletters), you can opt out by clicking the “unsubscribe” link in the email. You may still receive important messages about your account or status checks, even if you opt out of marketing emails.

Children’s Privacy

Our website is not meant for children under 13. We do not knowingly collect personal information from children. If you’re a parent and think your child has shared information with us, please contact us at help@sassacheckstatus.co.za, and we’ll remove it.

Third-Party Services

Besides SASSA, we may use trusted third-party services to help run our website, like:

  • Hosting providers to keep our site online.
  • Analytics tools (like Google Analytics) to improve our site.
  • Ad networks (like Google AdSense) to show ads.

These services follow strict privacy rules and only get the data they need to do their job.

Our Commitment to Your Privacy

Our goal is to make checking your SASSA SRD grant status easy, safe, and private. We work hard to protect your information and be clear about how we use it. If you have any concerns, we’re here to help.

Contact Us

If you have questions, concerns, or want to use your privacy rights, please contact us:

We’ll respond to your request within 48 hours.

Updates to This Privacy Policy

We may update this Privacy Policy to follow new laws, improve our services, or reflect changes in our website. If we make big changes, we’ll post a notice on our website. The latest update was on June 8, 2025.